Terms of Service

IMPORTANT: these terms are a starter template. Before publishing, fill in your company details and have them reviewed by a solicitor.

1. Definitions. "Operator" — Spotlight Publishing, [Registered office]. "Site" — the website at spotlight-publishing.com. "User" — anyone who uses the Site.

2. General. These terms govern use of the Site, including enquiries, newsletter subscription, and course/event purchases offered by the Operator. By using the Site you accept these terms.

3. Technical requirements. To use the Site you need an up-to-date browser with JavaScript enabled and an active email address.

4. Course and event purchases. Purchases are processed through secure payment providers. Prices include VAT at 20% (UK) where applicable. After payment you receive an email confirmation and access details. An invoice is issued using the details provided at checkout.

5. Right of withdrawal. Where the consumer cancellation right applies, you have 14 days to cancel a digital service purchase, provided you have not yet accessed the digital content. For live events, our cancellation policy is set out at booking; cancelled events are fully refunded within 14 days.

6. Newsletter. Subscription uses double opt-in — your email is activated only after you confirm the link sent to your inbox. Unsubscribe at any time via the link in any newsletter email.

7. Complaints. We accept complaints about purchased courses or service quality by email at team@spotlight-publishing.com within 30 days. We review within 14 days.

8. Intellectual property. All Site content (text, graphics, course materials, trade marks) belongs to the Operator or its licensors and is protected by copyright. Use without permission is prohibited.

9. Limitation of liability. The Operator is not liable for damages caused by Site downtime resulting from force majeure or provider outages. Liability for contract performance is limited to the price paid.

10. Personal data. Data-processing rules are described in the Privacy Policy at /privacy-policy.

11. Final provisions. These terms are governed by the law of Scotland. Disputes are resolved by the Scottish courts, except where the consumer's mandatory rights provide otherwise.